Starting a website or branding project

Use Get a quotation with a clear goal (e.g. lead generation, bookings, e-commerce). Attach logo files, inspiration links, and must-have pages. We respond with scope, milestones, and pricing.

Tip: name a single decision-maker for approvals so design rounds stay on schedule.

How to give feedback that saves time

Group comments by page or screen, mark “must change” vs. “nice to have”, and avoid conflicting feedback from multiple people in the same round. Short Loom videos are welcome for UX issues.

Domains, DNS, and SSL (the short version)

DNS points your domain to hosting; SSL encrypts traffic. When migrating, lower TTL a day before changes, cut over off-peak, and keep old hosting online until propagation finishes. We can manage this as part of a launch checklist.

Why your cart survives after closing the tab

The store saves cart lines in your browser so you do not lose items. Payment still happens on our provider’s secure page. Details: Privacy policy.

Live chat and cookies

If you accept non-essential cookies, chat widgets may load (for example Tawk.to). Essential-only mode keeps the site working without those scripts. Use cookie settings from the banner or footer link.

View a Wi-Fi password you already saved (your PC only)

Windows can show the key for networks this device has previously joined. Replace YOUR_WIFI_NAME with the exact SSID (use quotes if it contains spaces).

netsh wlan show profiles
netsh wlan show profile name="YOUR_WIFI_NAME" key=clear

Quick connectivity checks

ipconfig /all
ping 8.8.8.8
tracert fraittech.co.ke
ipconfig /flushdns

ping tests reachability; tracert shows where packets slow down; flushdns clears stale DNS on the PC after DNS changes.

Repair common Windows file issues (elevated)

From an Administrator command prompt:

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

For disk problems, schedule chkdsk carefully—it may require a reboot. Always backup first.

See what is listening on a port

netstat -ano | findstr :443

Match the PID in Task Manager or use tasklist /FI "PID eq 1234" to identify the process. Helpful when a dev server or printer utility grabs a port.

Phishing and fake payment requests

Verify M-Pesa or bank changes by calling your contact on a known number. Enable MFA on email and cloud admin accounts. Limit who can approve invoices.

Passwords, managers, and backups

Use a password manager, unique passwords per site, and offline or immutable backups for accounting files. Test restores before ransomware strikes.

Stabilise a busy office router

Separate guest Wi-Fi, update firmware, place the AP high and central, and use wired Ethernet for desktops or IP phones when possible. For recurring drops, log times and run ping -t to your gateway to show patterns to your ISP.

Faster screenshots and window snapping

Win+Shift+S opens Snipping Tool; Win+Arrow snaps windows. Pair with a shared cloud folder for quick design feedback loops.