Pipeline visibility without enterprise bloat; integration with WhatsApp and email.
Key takeaways
- Align technology choices with how your team actually works day to day—not only with vendor marketing.
- Measure outcomes: uptime, ticket volume, lead response time, or checkout completion.
- Partner with specialists when security, compliance, or customer trust is on the line.
Deeper dive
Start with pipeline stages matching how you actually sell (enquiry → quote → deposit → delivery). Avoid custom fields until basics are adopted.
Integrate WhatsApp handoffs carefully—log consent and store transcripts where your policy allows.
Fraittech provides website development, cloud guidance, integrations, and ongoing IT support from Nanyuki, with remote coverage nationwide. If you want a roadmap tailored to your budget, talk to our team.
Work with a Nanyuki-based digital partner. For websites, branding, cloud, and IT support, contact Fraittech or request a quotation.